Neroli & Basil Scented Soy Wax Melts x 9

Shipping from United Kingdom

Processing time

3-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Information We Collect:
Contact information (such as name, postal address and email address).

How We Use the Information:
Respond to your inquiries.
Provide the products you have requested.

The third parties with whom we share your information:
Etsy. We share information with Etsy as necessary to provide you our products and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Data Retention:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using our email address pourlondon@gmail.com.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information.
Object. You can object to
our processing of some of your information based on our legitimate interests and receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.